Smart routing
Match by specialty, credentials, location, and availability.
AI orchestration for clinical call trees
Get the right clinician on the line fast.
MedRelay handles routing, escalation, and bridging so on-call teams can focus on patient care.
Live Orchestration
In Progress
Call request submitted
00:00 - Intake captured, routing rules appliedDialing the number
00:06 - Connecting to on-call coverageNavigating the phone tree
00:14 - DTMF + IVR logic executedTarget is on the line
00:29 - Confirmation receivedConnecting you now
00:36 - Clinician bridged into the callDemo
Watch MedRelay orchestrate a real call tree.
A real call-tree run-through with routing, escalation, and confirmation.
- Routing and escalation decisions are visible.
- Every attempt is tracked without PHI.
Demo video placeholder
4:12
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Sample: Radiology call tree
Full customization available
Platform
Routing, escalation, and coordination in one flow.
Drop in your call tree. MedRelay handles the rest.
Escalation logic
Tiered paths with timers and shift-aware handoffs.
IVR + bridge
Navigate phone trees and connect the right clinician.
Security & Compliance
HIPAA-aligned by design.
Minimum necessary data, secure transport, and audited access.
Minimum necessary data
Operational metadata only; avoid storing patient identifiers.
Access controls
Role-based policies across sites and service lines.
The Team
Built by operators from healthcare and enterprise tech.
Clinical call automation designed by founders who have shipped at global scale and by a practicing radiologist who lives the workflow.
K
Karan Lakhani
Co-FounderR
Rahul Nambiar
Co-FounderA
Abrar Khaja
Practicing radiologistBuilt by alumni of
Pricing
Start with a paid pilot. Scale when you're ready.
Short, paid pilot to prove value in your workflow.
Pilot
Placeholder
- 4-6 week implementation
- Single service line or site
- Dedicated success partner
Enterprise
Per user pricing
- Multi-site orchestration
- Advanced integrations
- Custom escalation logic
Request a demo
Show us your call tree. We'll show you a smarter one.
Share your service line and workflow. We'll tailor a demo to your environment.